Privacy Policy: Your Trust, Our Responsibility

This Privacy Policy outlines how https://pin-up-bet-nigeria.com/ (referred to as “we,” “us,” or “our”) collects, uses, discloses, and protects your Personal Data in connection with your use of our services. We are fully committed to protecting your privacy and handling your data with transparency and security, in adherence to the principles of the Nigeria Data Protection Regulation (NDPR).

Our Commitment to Your Data

Your relationship with us is built on trust. We ensure that all personal data is collected and processed lawfully, fairly, and transparently, and only for specific, legitimate purposes strictly necessary for providing you with a safe and compliant betting experience.

What Information We Collect

We collect various types of information required to operate our service and meet our legal duties:

1. Information You Provide Directly

• Registration Data: Your full name, date of birth, Nigerian address, phone number, and email address.
• Identity Verification (KYC) Data: Copies of documents such as your National ID Card, Voter’s Card, Driver’s License, or utility bills, mandatory for age and identity verification.
• Financial Data: Details of the payment methods you use (though we do not store full credit card numbers) and records of all deposits and withdrawals.
• Communication Data: Records of your interactions with our Customer Support team via chat, email, or phone.

2. Information Collected Automatically

• Technical Data: Your IP address, device type, operating system, browser type, and time zone setting.
• Usage Data: Details about your betting activity, login times, pages viewed, and interactions with the website.
• Location Data: General location derived from your IP address, necessary for ensuring you are accessing the service from Nigeria, where we are licensed to operate.

How We Use Your Personal Data

Your data is essential for both providing our core services and fulfilling stringent regulatory requirements:

Purpose	Description	Legal Basis (NDPR)
Service Provision	To set up and manage your betting account, process bets, execute deposits/withdrawals, and deliver customer support.	Performance of a Contract
Legal & Regulatory Compliance	Mandatory for age verification (must be 18+), Anti-Money Laundering (AML), Counter-Financing of Terrorism (CFT), and fraud prevention checks.	Legal Obligation
Security & Integrity	To detect and prevent fraudulent, illegal, or unauthorized activity and ensure the integrity of the betting platform.	Legitimate Interest
Marketing	To send you promotional offers, bonuses, and news about our services, only when you have explicitly opted-in.	Consent

Export to Sheets

Disclosure and Sharing of Your Data

We only share your data when necessary and legally required. We do not sell your personal data to third parties.

• Regulatory Authorities: We are legally obligated to disclose information to the National Lottery Regulatory Commission (NLRC) and other relevant Nigerian governmental or regulatory bodies as required by law.
• Third-Party Service Providers: We use external companies for critical functions such as payment processing, identity verification (KYC/AML), data analysis, and technical support. These parties are contractually bound to protect your data and only process it according to our instructions.
• Law Enforcement: We will disclose personal data if legally compelled by a court order, warrant, or other legal process in Nigeria to assist with criminal investigations or to protect our rights.

Data Retention and Security

Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Due to mandatory AML/CFT protocols, we are typically required to keep certain records for a minimum of five to seven years after you close your account.

Data Security

We employ robust, industry-standard security measures to protect your data. This includes SSL encryption for all data transmission, network firewalls, strict access controls, and multi-factor authentication for internal systems to guard against unauthorized access, loss, or misuse.

Your Rights as a Nigerian User (NDPR)

In line with the Nigeria Data Protection Regulation, you have the following rights regarding your personal data held by us:

• Right to Access: You have the right to request copies of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data we hold.
• Right to Erasure (‘Right to be Forgotten’): You may request the deletion of your data, though this is subject to our mandatory legal and regulatory retention obligations (e.g., AML laws).
• Right to Object/Restrict Processing: You have the right to object to us processing your data, particularly for direct marketing purposes.
• Right to Withdraw Consent: If we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact our Data Protection Team using the contact details provided below.

Cookies Policy

We use cookies and similar technologies to enhance your experience, remember your preferences, and track the effectiveness of our advertising campaigns. You can adjust your browser settings to decline cookies, but this may impair the functionality and performance of the website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operational practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page, and in some cases, by notifying you via email.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your data rights, please contact our dedicated Data Protection Team:

Email: [email protected]